100% Trusted
Microsoft Dynamics 365 India.
Microsoft Dynamics 365 — Sales, Customer Service, Field Service, Marketing & Customer Insights — implemented, GST-localised and supported by certified architects from Jaipur. INR billing, India data residency, GeM procurement, 24×7 IST support.
Sales Performance · Q3 FY26
India · GST: 27AABCC1234D1Z5Qualify
Develop
Propose
Close
Won
Trusted by . Authorised by
Pick what you need.
Add the rest later.
Dynamics 365 is modular. Start with Sales today, plug in Customer Service or Marketing in 30 days when the team is ready — without ripping out anything you've built.
Dynamics 365 Sales
Lead-to-cash on a single screen. Pipeline forecasting, Copilot-drafted emails, mobile rep app, GST quoting and INR pricing books out of the box.
Customer Service
Omnichannel ticketing — email, voice, WhatsApp Business, web chat. SLA-driven queues, AI agent assist, knowledge base in English & Hindi.
Field Service
Schedule technicians, dispatch on the map, mobile work-orders with photos & e-signatures. Predictive maintenance powered by IoT signals.
Customer Insights
Real-time data unification across CRM, ERP, web and offline events. AI-powered segments, journeys and lookalike modelling for India audiences.
Marketing
Email, SMS, WhatsApp campaigns. Lead scoring with Dataverse, event management, landing pages, GDPR + DPDP-compliant consent capture.
Project Operations
Quote-to-cash for services firms. Resource scheduling, time & expense, project P&L, integration with Dynamics 365 Finance and Tally.
Pre-configured for
how India actually sells.
Six pre-built industry templates with workflows, fields and reports our clients have refined over 8 years and 700+ deployments.
KYC capture, RBI-compliant loan-stage tracking, branch-wise pipeline, agent commission engine, insurance renewal automation.
Dealer & distributor hierarchy, primary/secondary sales tracking, schemes & promotions, GST-compliant pricing, after-sales service.
Inventory tower-floor-flat hierarchy, channel-partner management, RERA compliance docs, site-visit booking, payment-stage CRM.
Admissions funnel, counsellor productivity, fee-collection workflow, parent communications in regional languages, alumni management.
Patient referral tracking, MR call reporting, hospital empanelment, prescription audit, medical-device service contracts.
Account-based selling, multi-touch attribution, MRR/ARR forecasting, customer-success playbooks, churn prediction with Customer Insights.
How Dynamics 365 stacks up against the alternatives.
Honest, India-context comparison. Dynamics 365 is not always the right answer — but for organisations already on Microsoft 365 or with GST/PSU buyers, it usually is.
| Capability | Dynamics 365 (CloudTechTiq) | Salesforce | Zoho CRM | HubSpot |
|---|---|---|---|---|
| Native Microsoft 365 integration | ✓ Built-in | Add-on | Connector | Connector |
| India data residency | ✓ Pune & Chennai | ✓ Hyderabad | ✓ Mumbai | ✗ EU/US |
| GST e-invoice (IRN) ready | ✓ Pre-built | Custom build | Add-on | ✗ Not native |
| GeM procurement | ✓ Via CloudTechTiq | ✗ | ✓ Direct | ✗ |
| Copilot AI built-in | ✓ Native | Einstein (separate) | Zia | Breeze |
| Power Platform extensibility | ✓ Native | Apex/Lightning | Deluge | Limited |
| India pricing transparency | ✓ INR list price | USD-converted | ✓ INR | USD-converted |
| Hindi/regional UI | ✓ 12 languages | ✓ Limited | ✓ 9 languages | English-first |
| Starting price (per user/month) | ₹3,290 | ₹2,000+ | ₹720 | ₹1,500 |
Pricing as of Apr 2026 · vendor list prices · ex GST · subject to currency conversion at ₹84/USD · CloudTechTiq is not affiliated with Salesforce, Zoho or HubSpot.
From kickoff to go-live
in four to six weeks.
A fixed-scope, fixed-fee implementation playbook refined across 700+ India deployments. No surprises, no scope creep.
Discovery
Process mapping, integration inventory, GST/legal requirements, KPI definition. Days 1–3.
Design
Solution blueprint, data model, security roles, dashboard mockups signed off. Week 1–2.
Configure
Tenant provisioning, customisation, GST/IRN integration, M365 sync, sandbox UAT. Week 2–4.
Train
Role-based training in English/Hindi, recorded library, admin certification, super-users empowered. Week 4–5.
Go-live
Cutover weekend, hypercare for 30 days, monthly health checks, ongoing managed support. Week 6.
Built for Indian buyers,
verified by the right authorities.
Frequently Asked Questions
Is CloudTechTiq an authorised Microsoft Dynamics 365 partner in India?+
Can Dynamics 365 be configured for Indian GST and e-invoice compliance?+
What is the India price of Microsoft Dynamics 365?+
How long does a Dynamics 365 CRM implementation take?+
Can we procure Dynamics 365 through GeM for government and PSU buyers?+
Where is Dynamics 365 data hosted for Indian customers?+
Do you provide Dynamics 365 training in Hindi and regional languages?+
Can Dynamics 365 integrate with Tally, SAP, Oracle and other Indian ERPs?+
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